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ID BUREAU LAUNCHES SELF-SERVICE KIOSKS TO RETURN DECEASED RELATIVES’, LOST AND FOUND ID CARDS

ID BUREAU LAUNCHES SELF-SERVICE KIOSKS TO RETURN DECEASED RELATIVES’, LOST AND FOUND ID CARDS

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Identification Services Bureau (DSI) has recently launched self-service Resident Identity Card Return Kiosks to provide convenience for people to return Macau Resident ID Cards belonging to deceased relatives or friends, as well as lost and found ID cards.

These kiosks are located at the 24-hour government self-service centres in Praia Grande, Venceslau de Morais and central Taipa, providing convenient and round-the-clock document return services, according to DSI. 

The operation of the resident identity card return kiosk is simple. As instructed by the screen, citizens only need to select the reason for returning the document (the ID card holder is deceased or found a lost ID card), provide contact information and deposit the card into the kiosk. 

The return process is fully self-service, convenient and fast, saving citizens the time required to handle it at service counters.

Additionally, if a cardholder passed away outside Macau, his or her relatives or friends who are aware of the fact but have not yet gone through the formalities for death declaration, are required to submit the original death certificate of the deceased to any of the three DSI offices to complete the declaration.

For details and locations of the Resident Identity Card Return Kiosk service, visit DSI’s website. For more information contact 28370777 or 28370888. 

Source and Image: DSI 

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